Algemene Voorwaarden

BESTELVOORWAARDEN

In geval van annulering van een voorstelling, zal uitsluitend de kaartprijs worden gerestitueerd. De administratie- en bespreekkosten vallen hier buiten.
Indien een voorstelling door de producent/theater wordt verplaatst, zijn de kaarten die u reeds in uw bezit heeft automatisch geldig voor de nieuwe datum. Mocht u op de nieuwe datum verhinderd zijn zullen wij uitsluitend de kaartprijs restitueren. De administratie- en bespreekkosten vallen hier buiten.

Transactiekosten
Ticketprijzen zijn exclusief transactiekosten van €0,60.

Reserveren
Let op! Theatervoorstellingen kunnen tot één week voor aanvang van de voorstelling geboekt worden (o.b.v. beschikbaarheid). Kies het gewenste theater en (indien beschikbaar) de rang. Vul jouw gegevens in en betaal gemakkelijk via iDEAL. Na ontvangst van betaling ontvang je de theatertickets per e-mail. Deze tickets dien je te printen en mee te nemen naar de voorstelling. Op vertoon van het theaterticket krijg je direct toegang tot de zaal of ontvang je de originele tickets aan de kassa van het theater.

Geldigheid
Jouw theaterticket(s) is geldig op de gekozen voorstellingsdatum en -tijd.

Voorwaarden
Op reeds gereserveerde theatertickets wordt geen restitutie verleend. Op basis van beschikbaarheid. Niet geldig in combinatie met andere aanbiedingen/kortingen. Theatertickets zijn niet inwisselbaar voor contanten of tickets welke geldig zijn op een andere voorstellingsdatum of -tijd. Wijzigingen voorbehouden. De prijzen zijn inclusief reserveringskosten per ticket.

 

ONLINE SALES TERMS OF SERVICE

Your use of the tibbaa.com website and the tibbaa.com online ticket sales service (the “Service”) is governed by this
Terms of Service. These Terms of Service constitute an agreement between Tibbaa, Lange Kleiweg 62H, 2288 GK Rijswijk, Netherlands (we, us, our) and a visitor to the tibbaa.com website or ticket purchaser (you, your).

If you are a an organization selling tickets or managing a box office with the Tibbaa box office management system,
your use of that system is governed by the Tibbaa Seller Agreement & Terms of Service.

THE SERVICE
The tibbaa.com website and the Tibbaa Service is designed for organizations to sell tickets online directly to
puchasers. Neither tibbaa.com nor Tibbaa BV are affiliated with any of the organizations selling tickets via the
service.

THE TICKETS
Availability & Pricing. The number of tickets sold per event or performance is solely determined by the
organization. Ticket prices are set by the organization selling the ticket. In addition to the face value of the ticket,
Tibbaa charges a fee for payment processing, some or all of which is paid by the seller organization.

PURCHASING TICKETS
If you purchase tickets from a seller via the Service, the ticket will be an e-ticket, which will be emailed to you after
your purchase. You will not receive a printed paper ticket from Tibbaa.

REFUNDS
Ticket refunds are at the discretion of the ticket seller, and may only be obtained through the ticket seller. In the
event of an overcharge or other error due to a problem with the Tibbaa Service itself, refunds may be made at
Tibbaa’s discretion. Please contact Tibbaa Support at support@tibbaa.com.

CONTACTING THE TICKET SELLER
If you have any questions for the ticket seller, you can contact them via the contact information included in your
Tibbaa ticket purchase receipt email.

ORDER CANCELLATION
We reserve the right to cancel any ticket purchase for any reason, including but not limited to incomplete or
incorrect billing information, fraudulent ticket purchases or any other violation of the Tibbaa Acceptable Use Policy.

ACCEPTABLE USE POLICY
Your use of the Services is subject to your compliance with the Tibbaa Acceptable Use Policy, as modified from
time to time, the current version of which is available on the Tibbaa We may suspend your account or block your
access to the Service if you are in violation of the Acceptable Use Policy, but neither this Terms of Service nor the
Acceptable Use Policy requires that we take any action against you or any one else for violating the Acceptable Use
Policy, but that we are free to take any such action we see fit.

PRIVACY POLICY
Your use of the Services is also subject to the Tibbaa Privacy Policy, as it is updated from time to time. The Privacy
Policy can be found via a link on the main Tibbaa website. Please keep in mind that the Privacy Policy applies only
to the Service and does not apply to any third party site or service linked to from the Service or recommended or
referred to through the Service or by our employees. Also, any information you share with a ticket seller through
Tibbaa or outside of Tibbaa, such as your name and email address, is governed by that seller’s privacy policy, not
the Tibbaa Privacy Policy.
Representations, Warranties, Disclaimers & Limitation of Liability

The Service and the tibbaa.com website are not targeted at children under the age of 13. By using the Service, you
promise that you are over the age of 13, and that you have the authority or proper permission to make any ticket
purchases that you make on tibbaa.com.

DISCLAIMERS
The Tibbaa Service is provided “as is” and as available, and we make no warranties, either express or implied,
including without limitation any implied warranties of merchantability, fitness for a particular purpose, non-infringement of intellectual property rights or any implied warranties arising under any applicable law. We have no obligation to indemnify or defend you against claims related to infringement of intellectual property rights; and we
do not warrant that the Service will perform without error or interruption.

LIMITATION OF LIABILITY
In no event will we be liable for any damages, including consequential, indirect, special, incidental, or punitive
damages arising from or related to your use of the Service. The limitations of liability in this section apply to liability
for negligence, apply regardless of the form of action and apply even if we are made aware in advance of the
possibility of the damages in question and even if such damages were foreseeable. The limitations of liability also
apply even if your remedies fail of their essential purpose. If applicable law limits the application of the provisions
of this section, our liability will be limited to the maximum extent permissible.

MISCELLANEOUS TERMS
Amendment. We may amend this Terms of Service from time to time by posting the amended version at our
website. We may also amend the Acceptable Use Policy or Privacy Policy at any time by posting a new version on
the tibbaa.com site.

ASSIGNMENT & SUCCESSORS
Neither party may assign this Agreement or any of its rights or obligations hereunder without the other’s express
written consent, except that we may assign this agreement to the surviving entity in a merger of our company into
another entity. Except to the extent forbidden in the previous sentence, this agreement will be binding upon and
inure to the benefit of the respective successors and assigns of the parties.

APPLICABLE LAW – THE NETHERLANDS
This Agreement has been made, executed and delivered in The Netherlands, and is governed by The Netherlands
law. The parties consent to the personal and exclusive jurisdiction of the courts in The Netherlands, The Hague.

COPYRIGHT
If you believe that your copyrighted work has been posted without permission and outside of the fair use
exceptions please send a claim to info@tibbaa.com

SEVERABILITY
To the extent permitted by applicable law, the parties hereby waive any provision of law that would render any
clause of this agreement invalid or otherwise unenforceable in any respect. In the event that a provision of this
agreement is held to be invalid or otherwise unenforceable, such provision will be interpreted to fulfill its intended
purpose to the maximum extent permitted by applicable law, and the remaining provisions of this agreement will
continue in full force and effect.

OTHER LEGAL DOCUMENTS
Privacy Policy
Acceptable Use Policy
Tibbaa Seller Agreement & Terms of Service
Online Sales Terms of Service